Privacy Policy

Our Commitment to Privacy

At Seedance 2.0 ("we," "us," or "our"), we are committed to protecting the privacy and security of our users. This Privacy Policy describes how we collect, use, store, and share your information when you access and use our AI-powered video generation platform at seedance2.ai (the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

Data Collection

We collect different types of information to provide and improve our Service:

Account Information

When you create an account, we collect information such as:

• Your name
• Email address
• Password (stored in encrypted form)
• Profile information you choose to provide
• Payment and billing information (processed securely through our payment provider)

Usage Data

We automatically collect information about how you interact with our Service, including:

• Pages and features accessed
• Time and duration of visits
• Interaction patterns with our text-to-video and image-to-video tools
• Generation history and preferences
• Referring URLs and search terms used to find our Service

Content Submissions

When you use our video generation features, we collect:

• Text prompts submitted for text-to-video generation
• Images uploaded for image-to-video generation
• Generated video outputs and associated metadata
• User preferences and settings related to content creation

Device Information

We collect technical information about the devices you use to access our Service:

• IP address
• Browser type and version
• Operating system and version
• Screen resolution and device type
• Language preferences
• Time zone setting

Cookies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.

We use the following types of cookies:

• Essential Cookies: Required for the operation of our Service, including session management and authentication.
• Analytics Cookies: Help us understand how visitors interact with our Service by collecting and reporting information anonymously.
• Preference Cookies: Enable our Service to remember your settings and preferences for a better user experience.

Use of Data

We use the collected data for the following purposes:

• To provide and maintain our text-to-video and image-to-video generation services
• To process your video generation requests and deliver results
• To manage your account and provide customer support
• To improve, personalize, and expand our Service and AI models
• To understand and analyze usage trends and preferences
• To develop new features, products, and functionality
• To communicate with you about updates, security alerts, and support messages
• To detect, prevent, and address technical issues, fraud, and abuse
• To comply with legal obligations and enforce our terms of service

Data Sharing

We value your privacy and limit the sharing of your personal information. We may share your data only in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data hosting, analytics, and customer support. These providers are contractually obligated to use your information only as necessary to provide services to us and in compliance with this Privacy Policy.

AI Infrastructure

To deliver our video generation capabilities, your content submissions (text prompts and images) may be processed by our AI infrastructure partners. These partners are bound by strict data processing agreements and are prohibited from using your data for any purpose other than providing the Service.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or when we believe in good faith that disclosure is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public

We do not sell your personal information to third parties.

Data Security and Retention

We take the security of your data seriously and implement industry-standard measures to protect it:

• All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols
• User passwords are hashed and salted before storage
• Sensitive information is stored in secure, access-controlled environments
• We conduct regular security assessments and vulnerability testing
• Access to personal data is restricted to authorized personnel on a need-to-know basis

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion of your personal data, subject to certain legal exceptions.
• Opt-Out: You have the right to opt out of certain data collection practices, including marketing communications and non-essential cookies.
• Data Portability: You have the right to request your data in a structured, commonly used, and machine-readable format.
• Restriction: You have the right to request that we restrict the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us at support@seedance2.ai. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Children's Privacy

Our Service is not intended for use by children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you become aware that your child has provided us with personal data, please contact us at support@seedance2.ai. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

• Posting the updated Privacy Policy on this page with a new effective date
• Sending you an email notification if the changes are significant
• Displaying a prominent notice on our Service

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications to this Privacy Policy constitutes your acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@seedance2.ai

Effective Date: February 11, 2026